Although the Horsehoe Cleveland claims to be gambler friendly it is not. There are no full pay VP machines that I could find. The Ohio Gaming Commission recently reported that slots and video poker (the report grouped them together) returned only 88%. There are video poker games on the first floor with very poor pay tables (JoB 8/5). On the second floor there were mixed machines for example JoB 8/5 with 8/6. There were some progressives in an area nearby to these that were 7/5. Yikes! I saw Deuces Wild 20/12/10/4/4 - 97.58%; Bonus Poker Deluxe 8/5 - 97.40%. Also, the slots and video poker areas seemed very crowded or cramped together with machines. I wish they would improve the paytables especially with their high take. But it seems unlikely. chil44124

As you enter the property you are welcomed by a friendly wave from the guard and then more waves from employees such as the gardeners. You are always greeted at the door and it seems as though most or all of the employees are very informative. They are always having drawings, free play, contests..... My favorite game is the 5 cent 10 play video poker machines, and I have a blast playing Switch Blackjack. As far as winning $...if I would just walk away! grrr karent

If I were to own a casino, this would be the one. On the other side of the coin as a player however, much is left to be desired. First off, this is very much a local's casino with familiar faces showing up like clockworks. They all dress up in their Sugar House t-shirts, sweatshirts, and jackets - like workers in uniforms ready for duty. Sugar House baits them with frequent but cheesy free gifts such as soap dispenser. Parking is free and never an issue. The so-called 'Sugar Express' shuttle is really a free tour bus of the City that takes many ridiculous circles before finally reaching the Casino; all the while you are sitting on hard wood park bench dazed and confused. You really should take a quick taxi ride instead. The machines are tightly packed and on a busy night, the smoke permeates through out the floor. The sandwiches are fine for a quick snack, I recommend the pork with a little oil. You should venture back to Center City for a proper meal. The bathrooms are clean always, much to their credit. The Professionals are friendly enough but you should sit near the center of the floor if you want to be served a cocktail. Note that the cocktail cup is tiny so you are better off asking for a bottle of beer, I recommend the Heineken and Corona. Lastly as I stated, this is very much a casino for the locals and entertainments is a reflection of that business model so you should come see Jerry Blavat and dance the night away! As reported on a weekly basis on http://gamingcontrolboard.pa.gov/ Sugar House is usually the tightest slot machines payout in the State. And along with Parx, two casino with the highest revenue on a per machine basis, as reported in "PENNSYLVANIA GAMING CONTROL BOARD ANNUAL REPORT 2010-2011 under 'Taxable Slot Wins Per Day'. Although the VP numbers are not broken down separately, there are only three IGT Game King machines offering 8-6 JOB on 25¢ coin, most others are either short-pay 8-5 or even less. There are a few 5¢ VP machines but they are all short-pay. I will leave you with these final thoughts. Parx is a much nicer casino North just outside of Philly, it is basically a smaller version of Borgata. However Borgata offers many full-pay JOB on 25¢ coin, all the IGT Game Kings at Parx are short-pay for 25¢ coin JOB. But for those of you who enjoys thoroughbred racing, the admission is free. Harrah's Philadelphia Casino is South at Chester in the middle of industrial waste land but it has all the charm of AC Bally, if you like good-but-cheap buffet and free meals for premium members at the Diamond Club. There are many 8-5 JOB on IGT Game King machines in both smoking and non-smoking areas. This racino is also admission free. Plus free soda for everyone. All three casinos provides ample free parking. sugardaddy1

Played at this casino for 7 years. Poker is good with nice paytables. 9/7 TDB. 10/6 DDB non progressive, Triple Dueces 3K for quad dueces and Double Deuces with 800 for the 5 Aces, Super Aces and Super Double Bonus plus. Best machines are the the multi-denom Game Kings next to the bathroom or the 3 non progressives against the wall. Used to pay fairly consistient but since new ownership of Isle of Capri Nov of 2010 its been pretty dry. They came in in changed the chips in the VP machines and they never been the same. Comps dropped from $200 a week to $35 and point play is a joke 1 pt for 10$ in 200pts - $5. VIP is non existient they treat HL the same as Nickel players. No tiered base players card. spxChrome

Run down little casino in the middle of nowhere. 2 x 8/5 banks for .25 progressive. No $1 progressive. Best machines are in HL 9/6 and all 3 play pretty well. The best thing about this casino is the comps. Make sure to get a players card. The comps add up 10x faster than any other casino I ever been. They also have great weekend drawings for cars and 5 figure drawings. Bad part is drawing entries are not based on play. You only get 1 per person. spxChrome